Secretaresse
6. Zakelijk Engels
Grammar
• Regular and irregular verbs
• Modal verbs
• Negations and questions
• Tag questions
• Tenses
• The gerund
• Personal, relative and possessive pronouns
• Demonstrative pronouns
• Indefinite pronouns
• Nouns and adjectives
• Plural
• Adverbs and prepositions
• Degrees of comparision
• Indications of possession
Correspondence
• Letter of application / CV
• Letter of enquiry
• Letter of reply
• An order letter
• Letter of confirmation
• Letter of complaint
Idiom
• Telephone alphabet and punctuation
• Numbers and money
• Hours, days, months, periods of time
• Vocabulary (lijsten te leren woorden)
• Irregular verbs (lijsten onregelmatige werkwoorden)
• How to say (lijsten met thematische uitdrukkingen)
• Additional idiom concerning correspondence
Communication
• Politeness
• Introductions
• Greetings
• How to make phone calls
• Take down phone messages (memos)
• Offering, accepting and declining
• Giving directions
• Requests and replies
• Definite and indefinite frequency
• Making suggestions
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